Refund Policy
Effective Date: 20/03/2025
Gramlab, powered by MARKETING LLC (registered in the United States under 3305484), is firmly committed to safeguarding your personal information.
In compliance with European GDPR laws, California Consumer Privacy Act (CCPA), and other applicable regulations, this Privacy Policy outlines the rigorous measures we take to ensure the secure management of your personal data.
Our registered office is located at:
The Green, Suite R in the City of Dover. Zip code 19901, Delaware, United States
Refund Policy
Welcome to Gramlab.io! Our goal is to provide the best Instagram growth service by adding your followers to your Close Friends list, ensuring higher story engagement and visibility.
We understand that circumstances may arise where you may seek a refund. Below is our Refund Policy, which clearly defines the conditions under which refunds are granted.
1. No Refund After Service Activation
Once our Instagram automation service has been initiated, we cannot offer any refunds. This is because the service begins processing immediately upon activation, and resources are allocated to ensure optimal performance.
What counts as "service activation"?
If we have already started adding your followers to your Close Friends list.
If our automation has been successfully executed for your account.
Once these processes begin, our service is considered fully rendered and is non-refundable.
2. Refund Eligibility
While we maintain a strict no-refund policy once the service has started, we do provide refunds in the following cases:
Before Service Activation:
If your order was placed but we have not yet initiated the Instagram automation process, you are eligible for a full refund.
Service Failure or Technical Issues:
If for any reason our system fails to process your order and does not add followers to your Close Friends list, you are entitled to a refund.
If the service does not work due to technical reasons on our end, we will either issue a refund or reattempt the service at no additional cost.
Not Eligible for a Refund:
If the service is completed but did not meet personal expectations (we guarantee execution, not a specific engagement rate).
If Instagram introduces new restrictions or policy updates that impact the service after activation.
3. How to Request a Refund?
If you believe you qualify for a refund based on the conditions outlined above, please contact us via email at:
Include the following details for a faster review:
Your Order ID
The email associated with your account
A brief explanation of the issue
Refund requests will be processed within 5-7 business days after review.
4. Legal & Compliance
Gramlab is owned and operated by MARKETING LLC, a registered business in the United States under 3305484. Our registered office is located at:
📍 The Green, Suite R, Dover, Delaware, 19901, United States
We adhere to applicable regulations, including the European GDPR and California Consumer Privacy Act (CCPA), ensuring transparency in our policies.
Need Help?
For any questions regarding our Refund Policy, please reach out to us at contact@gramlab.io.
By purchasing our service, you agree to the terms stated in this Refund Policy.
Thank you for trusting Gramlab! 🚀
